One of the biggest challenges for business owners is letting go as the business grows. At some point, you realize you can’t do everything and be everywhere. If don’t learn to let go, you will find it very difficult to ever be away from your business. If an emergency were to happen and you do have to leave for a while, you would not be prepared to step away. You also can easily become overwhelmed because you never take any time off for a vacation or just to regroup and relax.
Thankfully, there are steps you can take to ease the process and stay calm when you’re away from your business.
Find the right match
Having two or three very capable employees can make all the difference. It can take time to build trust, but hiring the best talent will help speed up the process. It will give you the confidence that everything will still be running smoothly upon your return. During the hiring process take the time to find individuals who not only have the right skills sets but also fit the company culture.
Build capable systems
IT is an area that can often be neglected. This is largely because of the perceived cost and specialized nature of IT. However, technological solutions are now more affordable than ever. There are specialized systems created for specific practices, such as at www.pact-one.com, where they have built systems specifically designed to address the needs of the modern dental practice. A good IT partner will understand the needs of both your employees and customers. They will also provide comprehensive service and support that will give you total peace of mind.
Spell it out
Having everything in your head is a good way to ensure everything falls apart when you’re not there. Put comprehensive guidelines and processes in place that can be easily followed. As new processes are implemented, document them to create a manual of standard operating procedures. Over time, your guidelines will turn into an operational manual that will answer most questions someone may have. This will also help to put your employees at ease, as they will know exactly where to look when they’re unsure of something.
Create a clear number two
Think of all the questions you’re asked throughout an average day. They still need answering when you’re not there. Unless you want to spend most of your time answering calls when away on vacation, you need someone that can answer the questions when you’re not at the helm.
Be careful not to give the impression that multiple people are in charge. Leaving several competent people in charge can be great, but who gets the final say if they disagree? This can lead to confusion when decisions need to be made. Make it clear who has the decision making authority and what type of decisions they can actually make without your approval.
The culture at your business should encourage employees to use their initiative and make decisions for themselves when they can. This not only reduces the weight on your shoulders but also helps the company to progress at a faster rate. Yes, there will still be decisions your number two or you will have to make, but there are also ones that can be delegated to lower levels. Allow your employees to do this while you are there and it will seem like normal operating procedures when you’re not around.
As a business owner, you have to learn when to let go so you can focus on other areas of the business to keep your business growing. You don’t want to miss out on important meetings and events because you were not able to step away from the office. You also want to make sure you take time to take care of your personal well-being. Take steps that will allow your team to support you now so when the time comes they will keep the business running smoothly. Here’s to YOUR success!
Carolyn R. Owens has over 25 years of proven experience and serves as a Career Strategist, Leadership and Life Coach. She is the Chairwoman and CEO of Infinity Coaching, Inc. where they help you up-level your skills so you can up-level your income. Infinity Coaching, Inc. provides one-on-one and group coaching, organizational training, personality assessments, and a signature program, the Infinity Coaching Inner Circle. Carolyn is certified to give both The Energy Leadership Index Assessment and Myers Briggs Type Indicator Assessment. You can find out more about both assessments and other products and services at http://www.infinitycoaching.net.